I got a new PC running Vista. I could not for the life of me get my HP Officejet to connect the Scanner to the PC. It just wouldn't work, and I easily put 6 hours into trying to figure out why. I uninstalled everything I could think of, reinstalled, set settings, you name it - complete scorched earth trying to figure out how to get the darn thing to scan.
Anyway, found a mention of VueScan on a tech forum, downloaded it and it litterly worked instantly. Took 2 minutes to install and it found the scanner and scanned the image before I realized the program had even fully launched.
Hats of the the VueScan guy (Ed Hamrick) - how can one guy out perform HP and Microsoft??? We'll actually, I take that back.
Totally satisfied VueScan customer.